We provide a wide range of services to you if you have a disability or family member/carer, which include:
- Individual advocacy
- Community education and training
- Outreach services
- Systemic advocacy
- Access and Support service
- Justice Support Program
- NDIA appeals
Individual advocacy is about standing up for the rights of someone who is being treated unfairly. RDAS can provide short to medium term, issue-based advocacy support to people with disability who have serious and urgent issues.
This can include issues such as discrimination, housing, employment, access to buildings, services, NDIS or transport, and social isolation.
Individual advocacy is about a professionally trained advocate:
- Speaking up on your behalf – the advocate can put forward what you want to say via a telephone call, letter or a meeting;
- Making sure that your rights are respected – the advocate can assist you in making a complaint;
- Talking over your problem – the advocate can assist you to think through the options that are available to you; and
- Providing you with information and making referrals to appropriate services – the advocate can link you with other relevant services.
To find out more about individual advocacy, please watch this video
We can provide one off and ongoing training to help you to advocate for your-self. Our workshops help you to speak up for your-selves, being assertive and to develop your personal skills and self-confidence.
- Speak up for yourself;
- Explain your needs yourself;
- Stand up for your rights;
- Know your responsibilities;
- Take control of your life;
- Make decisions for yourself; and
- Become more involved in your community.
- How to get the most from the NDIS?
Self-Advocacy Support Group meets once a month
TIME: 4:30pm to 6:30pm
WHERE: Wagga Wagga office (31 Fitzmaurice St)
To find out more about self-advocacy, please watch this video
Community education and training
Our service educates the community, raises disability awareness, and promotes change in the community.
We do this by:
- Facilitating forums and workshops to identify issues;
- Teaching at TAFE Colleges and Universities;
- Speaking at schools;
- Speke to senior groups including probus and men’s sheds
- Conducting training sessions for a business or organisation’s staff members or workers;
- Writing articles for the media;
- Publishing and promoting our newsletter;
- Developing and implementing community education programs.
RDAS regularly visits towns in the region to provide outreach services. A list of these is located below. Appointments are necessary for these services by clicking here.
A map of RDAS boundaries is available by clicking here
Systemic advocacy is about social change. It addresses discrimination affecting many people with disabilities by advocating for change to legislation, policies, and practices.
Systemic advocacy includes lobbying politicians, campaigning, and public awareness raising to build an inclusive community.
If there is a policy or issue affecting a group of people we can talk to governments or other organisations and ask them to make changes.
We are involved in the planning, development, and monitoring of services for people with disabilities at a local, regional, state, and national level.
To find out more about systemic advocacy, please watch this video
Access and Support
The Access and Support Service is jointed funded by the Australian and Victorian governments to help people who have diverse needs and who have difficulty finding out about services or getting the services they need.
The service provides short-term support for frail older people, people with a disability, and their carers who need help to access services to stay living at home;
If you, or someone you are caring for, is Aboriginal, is a veteran, has cultural or language barriers, are financially disadvantaged, have dementia or live in an isolated or remote area, an access or support worker may be able to help you.
The access and support worker will talk to you about:
- What is most important to you (your needs and goals);
- What you need help with to stay safe and well at home; and
- What you want to be able to do or keep doing.
The service is available in North East Victoria.
The Justice Support program recognises that people with disability are over-represented in the criminal justice system.
Who is eligible?
Support is provided to people with any type of disability involved in any type of criminal matter (including AVO matters).
We provide support for victims, witnesses and defendants.
Where is the service provided?
A justice support volunteer currently operates at the following courts
- Albury Court
- Albury Federal Circle Court
- Benalla Court
- Wangaratta Court
- Wodonga Court
How we can help
The Justice Support service has a team of trained volunteers who can:
- Call you prior to court to check whether you have made arrangements to get to court;
- Attend appointments with your solicitor to assist communication;
- Be at court with the you and wait with you until the case is called;
- Liaise with court staff on your behalf or help you to do it for yourself;
- Help to arrange any adjustments you might need in court; and,
- Assist you to understand the outcome and any implications flowing from the outcomes.
To find out more about the Justice Support Program, please watch this video.
Becoming a JSP Volunteer
The JSP operates using a pool of volunteers who act as support persons in court support roles.
Volunteers usually have some prior experience working with people with a disability, in disability services, or studying toward this.
Volunteer induction involves a two-day training session for court support. Additional support and training are provided to all support persons as required.
Please contact us if you wish to register an interest in volunteering or require further information.
RDAS can assist people who are unhappy with a decision made by the National Disability Insurance Agency (NDIA).
An appeal is a process which initially involves an internal review of a decision by the NDIA.
After the internal review has been completed, and if a person is still unhappy with the decision, they can apply to the Administrative Appeals Tribunal (AAT) to conduct an external merits review. An external merits review is an independent assessment of an NDIA decision. The types of decisions that can be reviewed include, but are not limited to: whether you are eligible for the National Disability Insurance Scheme (NDIS); or what has or has not been approved for your plan.
To download a brochure about the NDIA appeals process, click here
You can access a simple language copy by clicking here